Job Listing

Job Duties & Responsibilities:

•  Assist the Toll Team Leader in manage the daily operation of the team
• Supervise the team to handle the toll transaction validation process; and to review and confirm the problematic cases that escalated by the team;
• Ensure timely handling of all manual review and problematic toll transactions within the established timeframe
• To ensure the services provided in toll transaction handling are according to procedures and make suggestion for any improvement in daily process

  Job Requirements:

• Leadership and management skills preferred
• Candidates with experience in toll collection systems are preferred
• Excellent problem solving and communication skills

Working Time : 

Time: Mon to Sun (14:00 – 21 :00) or (21:00 – 8:00), work 45 – 50 hours a week

Salary Range : 22K-25K

Clerical support staff

Job Duties & Responsibilities:

• Data input, prepare & check document, accuracy is important;

   Job Requirements:

• Careful and detail-oriented
• Candidates with clerical work experience are preferred

Working Time:

Work 45 – 50 hours a week, 5 days a week

Time: Mon to Fri

Salary Range : 18K-20K

 Customer Services Representative

Job Duties & Responsibilities:

• Work at our customer services centres or services outlet to handle customer enquiry & complaint;
• Assist customer to set up account, tag application, payment or other services charges;
• Check the tag is functioning properly and to replace the tag if required.

No. of staff required : 10-12

Working Time :   

• Full –time staff – need to work 45 – 50 hours a week (on shift), Mon – Sun, 10:00 – 21:00;
• Part –time staff – pay on hourly rate, may work 20-30 hours per week, Mon – Sun, 10:00 – 21:00

  Job Requirements:

• Customer service representative experience is preferred.

Salary Range : 18K-22K