Our Business

Our Business

Long Data is one of the leading IT service companies in the Hong Kong.

Founded in Hong Kong 14 years ago, Long Data has built its business first truly Hong Kong-based IT service company. Long Data is renowned for innovative solutions, exceptional service delivery and the expertise of our people with competitive price.

At Long Data, we pride ourselves on our commitment to business best practices and focus on customers needs. This is demonstrated by our attainment of ISO certification. Our customer oriented culture has led to outstanding performances over the years which are recognized by awards presented by world renowned IT vendors as well as industry professionals.

Direct End-User Business

Long Data boosts having one of largest corporate enterprise and commercial customer base in Hong Kong. Our direct end-user business has seen itself built on the reputation of service reliability and quality, as well as successful and long-standing relationships with key customers and partners.

A robust customer-centric strategy sets Long Data apart from other players in today’s competitive environment where creating value for customers has become increasingly important. Committed to our corporate mission ’ Offer the best IT services and solutions’, Long Data answers customer’s needs through provisioning of a wide range of innovative solutions. These product and solution offerings are further supplemented by our comprehensive portfolio of end-to-end technical service and support, including Hardward maintenance, Deskside support and Networking services. Governed by well-defined Service Level Agreements (’SLAs’) predictability of service performance delivered to customers is thus guaranteed.

Actively serving over 20,000 business customers, every industry is represented in Long Data customer base – Financial Services and Insurance, Trade and Commerce, Transportation and Logistics, Utilities and Telecom as well as Government. Over the years, Long Data has built and nurtured enduring relationships with customers of all sizes, from best-known multinational enterprise-size corporations to mid-market companies to small business entities. Many of our clients have been with us for more than 5 years, just as many of our business partners enjoy enduring relationships with us.